Top Freight Forwarders for Shipping from China to Thailand

With the tightening and upgrading of economic ties between China and Thailand, the bilateral trade volume grows steadily, and cross-border logistics has become an important link in providing strong support for the economic and trade development of the two countries. An experienced and trustworthy freight forwarding firm will assist in determining how to ship and minimize the expense of logistics, while maximizing supply chain effectiveness. For Chinese enterprises, a very important aspect in entering the Thai market is to objectively evaluate China-Thailand freight forwarder and choose high-quality service providers. Show that the two-dimensional exploration of the optimal path strategy of the enterprises, based on the transportation from China to Thailand due cross-border logistics efficiency and service quality for interest target, for the relevant enterprises decision-making reference.

The two is the construction of cross-border logistics efficiency evaluation index system.

Logistics is one of the critical elements having a significant impact on the cost of the enterprise, and well-organized cross-border logistics has a direct impact on the turnover rate of goods. Therefore, the reasonable efficiency index system is the key evaluation element for the freight forwarding enterprises. Here are a few indicators to check:

Timeliness — the delivery time of goods from the place of shipment to the final destination. So they write time to book time, time to declare customs, time for customs clearance, time for transit. Timeliness has a direct correlation to customer delivery commitment and capital turnover.

Area coverage: freight forwarding business service area coverage in all regions. Ports such as those in coastal China (e.g., Shanghai, Shenzhen, Ningbo) and Thailand (e.g., Laem Chabang, Bangkok) need to be serviced.

Information transparency — how timely and accurate the freight forwarder cargo tracking information. Our tracking system, via EDI (electronic data interchange) and real time tracking allows the customer to know the dynamics of the cargo and react to any possible emergency.

Operational flexibility: it is the capability of freight forwarders to respond in emergencies and special requirements of customers. React in a timely manner like the adjustment of transportation plan, the professional solution of warehousing and other diverse needs of customers for trade policy changes and natural disasters and other situations/process.

Pricing Competitiveness: Whether the forwarders made a reasonable quotation and whether they can reduce customer's logistics cost. Shipping is included in all the прайс services, taxes and customs clearance fees, storage fees, etc.

Indicators of service quality in freight forwarding companies

The other consideration though that organizations will have when picking a freight forwarding company though is on the quality of service. Providing a great service will result in a positive customer experience and build long-term relationships. Must evaluate all of the following:

Industry experience and knowledge: professional knowledge and experience of freight forwarding enterprises in cross-border trade, international transportation, customs clearance and other aspects Mistakes in logistics process can be effectively solved and the probability of accident can be greatly reduced.

Efficiency of communication – Determines whether the communication between the freight forwarders and the customers is prompt, effective, and performance-based Such feedback and constant line of communication help to eliminate the chances of miscommunication and can prevent any disruption in the movement of goods.

But, to point the freight forwarder enterprise toward how was the road of a wrong development road, it belongs to cross- international analysis of the risk management ability that means freight forwarding enterprise determines the risk of cargo and transports. Including cargo insurance, security measures and contingency plans.

After-sales service: refers to, the forwards after the goods arrive at the destination, after-sales service. Such as assist customers to tackle return, claims etc.

Custom-tailored solutions: Because, freight forwarders perform customized logistics services based on individual customer needs. – Special goods deserve special packaging and transportation solutions.

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For the specific selection of freight forwarding enterprises, the above five efficiency and service quality indicators should be the comprehensive consideration, not their own evaluation of the actual needs. List of freight forwarders are based on market performance, industry reputation, do not give the full of freight forwarding company, because of space restrictions, simple analysis of some typical companies.

DH/package/tens logistics → international cargo → multinational acquisitions/loans→ the majority international freight companies (DHL/FedEx/UPS, etc.) have a global service network, can provide one-stop shop for sophisticated cross-border logistics. High real-time and wide coverage are its advantages, but high price.

The professional cross-border e-commerce logistics enterprises: like Cainiao Network, Export easy, etc., also focus on the cross-border e-commerce logistics services industry, relative to traditional logistics, they have stronger price advantages and more flexible distribution solutions.

Conventional forwarder: Well, these are the companies which have almost 2 decades of experience in China and Thailand market and can offer you more personalized services like sea LCL, air charter, etc. But it may lag in technological innovation.

But only after you go through market research and comparison of different freight forwarding companies can you make a decision on which one would become your partner. Regardless, enterprises should make comprehensive considerations according to their own cargo nature, logistics needs, budget factors, and choose the most suitable partner.

Conclusion and prospect

 Choosing the right Chinese to Thai freight forwarders is crucial for cross border logistics optimization, reducing operating costs, and increasing enterprise competitiveness. Apart from the efficiency of logistics, the quality of service should also be noticed in the evaluation of freight forwarding enterprises. Later, with the technology of information, it becomes the main direction of cross-border logistics automation and digitization. To promote the development of Sino-Thai trade, freight forwarding enterprises must actively embrace the technology, improve the quality of service, provide high efficiency and better convenience logistics services. At the macro level, it is necessary for the government to strengthen the supervision of the cross-border logistics industry itself, further optimize trade facilitation measures, and create a fairer and more transparent business environment for enterprises of the two countries. This would also help advance economic and trade cooperation between the two countries, to achieve mutual benefit and a win-win outcome.